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Hey I'm Nick

Senior Product &

Service Designer

Welcome to my portfolio. With 8+ years in UX, I dive into user insights, craft solutions engaging solutions, and thrive on collaboration.

Understanding user struggles and enhancing their experience is where the real magic lies.
Career Milestones

My Achievements To Date

My top skills can are
Mentorship
Collaboration
Stakeholder Management
User Research
Product Analytics
What I've achieved in this time
8+ Years
in Finance, Video Call Collaboration, E-Commerce, Wholesale and SMB businesses
IBM Certified
Enterprise Design Practitioner accreditation achieved in 2020
Over 1 Million
Users for Products & Websites I have worked on in my career
Written Articles
on Bootcamp,( a publication under UX Collective for 2.9 Million Monthly Readers)
Membership Holder
With the Interaction Design Foundation since 2019, achieving certifications through their courses
Led Projects
through the end to end design process from Discovery to Final Concepts
Specialised In
Strategy, Product Analytics, User Research, Design Systems and Workshopping
Design System
creation and maintenance of components, documentation across multiple organisations
Latest
My Projects
Specially curated projects I've worked on
A thumbnail mockup image on Desktop for the Integrated Research Service Now Alert Management Project
IR (Integrated Research)

Data Entry Efficiency Boost by 30%

Reducing Data Entry for UC Engineers & Help Desk Staff Through Visual Platform Integration enhancements
Read Case Study
A thumbnail mockup image on iPhone and Desktop for the Jaxsta In-Page Search Project
Jaxsta Music

15% increase in Credit Search Usage

Reimagining search, increasing usage on artist and performer pages by reducing complexity of the controls
Read Case Study
A thumbnail mockup image on iPhone and Desktop for the Career Connect Time Tracker Project
Career Connect

Creating a Thoughtful Time Tracker

Building a world-first work experience tool to help students with disabilities to achieve their potential
Read Case Study

Don’t just take my word for it

Testimonials from coworkers and managers I've worked with
"Nick is fun but determined a designer with a real passion for quality, data-driven experiences that customers can enjoy, I worked with Nick on a number of Major projects for IR, including a refresh of the system experience..."
Mark McPake
Product Manager, IR
"He's is an all-round creative and UX expert. He absorbs new knowledge quickly and is always like a great resource of the latest tools and trends...His focus on continuous learning and bringing in value makes him a great asset to any team."
Vincent Tang
Senior UX Designer, IR
"I've worked with Nick on a number of projects in our time collaborating over the years on my personal business. Every project is approached with the utmost care, from the concept creation to the final output. He understands people"
Jeffrey Chan
Recording Artist, JAC Records